Filing a Complaint

All Variety Care patients have the right to file a complaint with Variety Care. It is Variety Care's policy to keep a record of all complaints and to investigate all complaints to determine the circumstances surrounding any concerns that patients raise regarding the health center.

 

Procedure for Filing:

 

Patients may file a complaint in any one of the following ways:

 

a. in person, by discussing the complaint with the Variety Care contact person. The patient may be required to complete a complaint form. The contact person will assist with the completion of the form, if required.

 

b. by mail, by submitting a completed complaint form or in a letter containing the information specified to:

 

        Variety Care (for all health center sites)

        Compliance Officer

        3000 N. Grand Blvd.

        Oklahoma City, OK 73107

 

c. or, click here to use a web form (you can choose to remain anonymous)