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All Variety Care patients have the right to file a complaint with Variety Care. It is Variety Care's policy to keep a record of all complaints and to investigate all complaints to determine the circumstances surrounding any concerns that patients raise regarding the health center.
Procedure for Filing:
Patients may file a complaint in any one of the following ways:
a. in person, by discussing the complaint with the Variety Care contact person. The patient may be required to complete a complaint form. The contact person will assist with the completion of the form, if required.
b. by mail, by submitting a completed complaint form or in a letter containing the information specified to:
Variety Care (for all health center sites)
Compliance Officer
3000 N. Grand Blvd.
Oklahoma City, OK 73107
c. or, click here to use a web form (you can choose to remain anonymous)
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Variety Care clinics are FTCA deemed facilities and are a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n). Additional Support from: CNS Senior Corp., AmeriCorps, and National Service Corp. HRSA Notice © Variety Care 2018. All Rights Reserved.